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Technical questions
- Server error or connection problems
- No connection with server
- Wrong profit (profit on another deal)
- Problems with order opening
- Import of custom indicators
- I’ve lost some/all details of my account. What shall I do? How to change the account details?
- I cannot see the deals made before in my account history
- Take-profit was not activated or a buy/sell stop order was not executed although the price had touched it
- Can I use the Metatrader 4 trading platform on Linux?
- Mobile trading
- How can I change the account type?
- Arabic symbols are not displayed in the trading terminal
- Can I use the MetaTrader 4 trading platform on Mac OS?
- The letter about opening an account was not received.
- Swap was not charged, although the function was not deactivated
- I do not have access to the trading platform right now. Is it possible to close a deal in any other way?
- List of possible errors when working with platform
- FAQs about trading conditions
- Proxy settings for Platform installation
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Financial questions
- Limits on deposits and withdrawals
- What is the minimum amount to deposit?
- What is the minimum amount to withdraw?
- Deposit/withdrawal issues
- Commission on deposits/withdrawals
- Cancelation of withdrawal
- Delay in deposit or withdrawal
- Taxation
- Time of transfer
- Bank card verification
- Forex Calculator
- Deposit/withdrawal methods
- Overview of deposit and withdrawal methods
- Change in bank details for deposits/withdrawals
- Exchange rate converter for deposits and withdrawals
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Trading accounts
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Account management
- How do I change my personal information?
- How do I change my account type?
- How can I change the leverage?
- How do I change trader password?
- How can I change investor password?
- How can I recover pin code?
- How can I recover the code word?
- How can I recover trader password?
- How can I activate Swap Free?
- How do I link an account to an existing account?
- Account Opening
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Account management
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Trading conditions
- Calculator
- Trading at Forex
- Does InstaForex have a license?
- Paper agreement with the company
- Contracts CFD on demo-account
- Triple Swap
- Account insurance
- Terminal time
- May I know who is the counterpart of your company?
- What are new advantages in the Client cabinet of your company?
- Is your company an ECN-broker?
- Are your spreads fixed?
- There was developed such positive feature as trading account safety at a bank level
- Do you provide news/analytics?
- Do you have mini/micro/cent accounts?
- The actions of the client in case of a claim for quotation/ dealing/ operation of the terminal
- Cent Accounts
- Trading servers of InstaForex company
- Two-factor authentication
- InstaForex system of servers
- Partnership program
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Contests
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Real scalping InstaForex
- Requirements for the Real Scalping contestants
- Receiving the prize won in the Real Scalping contest
- Withdrawal of the prize money received in the Real Scalping contest
- Registration period for the Real Scalping contest
- Determination of the Real Scalping winners
- Real Scalping prize fund
- Real Scalping contest period
- The main trading conditions of the Real Scalping contest
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Great Race InstaForex
- Great Race contest period
- Great Race prize fund
- Requirements for the Great Race contestants
- Special trading conditions for the Great Race contest
- Publication of the Great Race results
- Determining the winners of the Great Race contest
- Receiving the prize won in the Great Race contes
- Withdrawal of the prize money received in the Great Race contest
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Lucky Trader
- Lucky Trader contest period
- Lucky Trader prize fund
- Registration period for the Lucky Trader contest
- Requirements for the Lucky Trader contestants
- Special trading conditions of the Lucky Trader contest
- Publication of the Lucky Trader results
- Determination of the Lucky Trader winners
- Receiving the prize won in the Lucky Trader contest
- Rating calculation for the Lucky Trader contest
- Disqualification from the Lucky Trader contest
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Common questions on all contests
- About contests
- Disqualification
- Who can participate in contests?
- Currency of the contest account
- Server IP address for contest accounts
- Contests and trading accounts
- Incorrect account registration
- Required documents
- Receiving the prize
- List of participants
- Trading with the contest account
- Server IP address for contest accounts
- Closing trades on the contest account
- Contest account
- Standard time used for contests
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InstaForex FX-1 Rally
- FX-1 Rally contest period
- FX-1 Rally prize fund
- Registration period for the FX-1 Rally contest
- Requirements for the FX-1 Rally contestants
- Special trading conditions of the FX-1 Rally contest
- Publication of the FX-1 Rally results
- Determination of the FX-1 Rally winners
- Receiving the prize won in the FX-1 Rally contest
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One Million Option
- One Million Option contest period
- One Million Option prize fund
- Registration period for the One Million Option contest
- Requirements for the One Million Option contestants
- Special trading conditions of the One Million Option contest
- Publication of the One Million Option results
- Determination of the One Million Option winners
- Receiving the prize won in the One Million Option contest
- Miss Insta Asia 2020
- Chancy Deposit
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InstaForex Sniper
- InstaForex Sniper contest period
- InstaForex Sniper prize fund
- Registration period for the InstaForex Sniper contest
- Requirements for the InstaForex Sniper contestants
- Publication of the InstaForex Sniper results
- Receiving the prize won in the InstaForex Sniper contest
- The main trading conditions of the InstaForex Sniper contest
- Withdrawal of the prize money received in the InstaForex Sniper contest
- Special trading conditions of the InstaForex Sniper contest
- Determination of the InstaForex Sniper winners
- Trade Wise, Win Device
- Win Ferrari from InstaForex
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Real scalping InstaForex
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MT5 Real Accounts
- What is the minimum deposit for MT5 accounts?
- Can I have a bonus for a deposit to my MT5 account?
- What leverages are available for MT5 accounts?
- Why do I fail to log in to my Client Area?
- Is it possible to transfer funds from MT4 to MT5 account or from MT5 to MT5 account via the transfer between accounts option?
- Is there a MT5 Eurica account type?
- Which currencies are available to open an MT5 account in?
- May I register my MT5 account with the PAMM system?
- Do partners get an affiliate commission on MT5 accounts?
- Can I activate the Segregated Accounts service for my MT5 account?
- May I register my MT5 account with the InstaRebate system?
- May I take part in a contest like InstaForex Lotus or Chancy deposit with my MT5 account?
- Can I trade options with MT5 account?
- Is it possible to change leverage on MT5 accounts?
- Why are most trading instruments unavailable for MT5 accounts?
- Can I activate the ForexCopy service for my MT5 account?
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Forex education
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Glossary
- Account history
- Balance
- Base currency
- Broker
- Candlestick shadow
- Client log file
- Completed transaction
- Contract For Difference
- Contract specification
- Conversion arbitrage transactions
- Cross-rates
- Day Trading
- Equity
- Expert Advisor
- Force majeure
- Fractal
- Free margin
- Futures
- GAP
- Hedging
- Index
- Indicator
- Leverage
- Liquidity
- Margin
- Margin call
- Market opening
- Non-market quote
- Normal market conditions
- Obvious mistake
- Open position
- Order
- PAMM
- Pending order
- Pip
- Pipsing
- Point
- Quotation
- Quotes Feed
- Scalping
- Server log file
- Spam
- Spike
- Spread
- Stop loss
- Stop out
- Swap (swap - storage)
- Take profit
- Tick
- Trade volume
- Trading platform
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Macroeconomic indicators
- Gross domestic product (GDP)
- Balance of trade
- Current account (Balance of payments)
- Inflow of investments
- Consumer price index (CPI)
- Producer price index (PPI)
- Money supply
- ISM Purchasing Managers' Index (PMI)
- University of Michigan consumer sentiment index
- Non Farm Payrolls (NFP)
- Unemployment rate
- Employment Cost Index (ECI)
- German Business Climate Index
- Consumer confidence index (CCI)
- Industrial production
- Index of leading indicators
- Industrial goods, components, and semi-finished products in warehouses
- Construction spending
- Consumer loans
- Balance of payments
- Housing starts
- Jobless claims
- Services Purchasing Managers' Index (PMI)
- Existing home sales
- Personal income
- Wholesale inventories
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Types of strategies
- Elliott Wave Theory
- Williams Alligator
- Pullback Trading
- Breakout trading
- Money Management
- Intraday trading
- Long-term trading
- Locking
- Martingale
- News trading strategy
- Medium-term trading
- Scalping
- Chaos Theory
- The Mirror Market Theory
- Automated trading
- Ultra short-term strategy
- Day trading strategy for EUR/JPY
- Long-term trading strategy for EUR/JPY
- Pipsing EURJPY
- Swing-trading
- Short-term trading
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Technical analysis
- Additional analysis tools
- Dow Theory
- General reversal figures
- Figures of the trend continuation
- The Fibonacci numbers
- SAR (Parabolic Stop and Reverse)
- Japanese candlesticks (I)
- Japanese candlesticks (II)
- Types of graphic charts
- Price, trading volume and open interest
- Support, resistance and trend types
- Moving Averages
- Simple moving average
- Bollinger bands
- DMI (Directional Movement Index)
- Moving average envelopes
- Exponential moving average
- Weighted moving average
- Moving average convergence-divergence
- Support and resistance levels
- Trend and the variations within the diapason
- Trend Lines
- Andrews Median Lines
- Trend lines correction, the principle of “apron”
- Point and figure charting
- Chapter 1. Introduction
- Chapter 2. Forex participants
- Chapter 3. Currency abbreviations on Forex
- Chapter 4. Types of forex trades
- Chapter 5. Forex quotations
- Chapter 6. Buy/sell rate and spread
- Chapter 7. Cross rates
- Chapter 8. Forex trading hours
- Chapter 9. Forex and exchange office
- Chapter 10. Margin trading
- Chapter 11. Margin call
- Chapter 12. Bank interest
- Chapter 13. Profit of forex market participants
- Chapter 14. Profit and loss calculation
- Chapter 15. Forex and Casino: what’s the difference?
- Chapter 16 Forex and stock market: what’s the difference?
- Chapter 17 Stock exchanges and stock indices
- Chapter 18 Commodity currencies on Forex
- Chapter 19 George Soros: success story of legendary investor
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Glossary
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Verification
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Verify trading account
- Where can I verify my account?
- How long does it take to verify an account?
- Why is verification necessary?
- Is account verification mandatory?
- Can I make a deposit/withdraw money if my account is not verified?
- What documents are required for account verification?
- What are the advantages of upgrading my account to the second verification level?
- What is the minimum/maximum file size accepted for verification?
- My document for verification was rejected. What can I do?
- I tried to upload a document for verification but an error occurred/nothing happened. What shall I do?
- What are the advantages of account verification?
- How to verify an account?
- What are the requirements for the documents uploaded for verification?
- Can I be sure that my personal data won’t be maliciously used?
- Where can I see my verification status?
- I can’t upload documents in the Client Area. What shall I do?
- Where is a field for uploading documents to the third verification level?
- What is the third verification level for?
- I uploaded a photo for the third verification level but it was declined. Why?
- How to verify my trading account with my mobile phone?
- How do I check/reduce the size of the file?
- What are the requirements for an ID card downloaded for verification?
- I got an email saying “Your account has been verified (with limitations).” What does it mean?
- I uploaded an electronic bank statement or a bill for utility services, but they were rejected
- I verified my account several years ago. However, now, the company has rejected it. Why did this happen and what should I do?
- I cannot edit the name and phone number in the personal data section of the trading account on my own
- The message “Expires soon” appeared in my Client Area. What does it mean?
- What is the right way to upload doсuments for verification?
- How to make a screenshot of the egov Client Area correctly
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Verify bank card
- I have a no-name bank card. Can I verify it?
- Should there be a signature on the card’s back side?
- What is the best way to take a photo of a card to get it verified?
- How do I check/reduce the size of the file?
- I uploaded a bank card photo for verification but my request was rejected? What shall I do?
- Should I verify my bank card every time I make a deposit?
- How many bank cards may I verify?
- Where should I upload my bank card to get it verified?
- How can I hide the sensitive data?
- Is it safe to give you my bank card data?
- I have already made a deposit but I don’t want to verify my bank card. How can I get my money back?
- How to verify my bank card with my mobile phone?
- Can I use an online card to deposit/withdraw funds?
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Verify trading account
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Company Services
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PAMM-System
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General questions
- What is PAMM-contact information filled after the participation request in the PAMM-system and what is it for?
- What account currency is required for taking part in the PAMM-system?
- I am a PAMM-trader, why my balance did not increase after accepting a new investment?
- Can you guarantee that the PAMM-trader will not lose my money?
- Can the PAMM-trader withdraw my invested funds?
- Can there occur a situation when a refund request by the investor can cause Stop Out immediately on the PAMM-trader's account?
- Can I register an affiliate account in the PAMM-system?
- Where can I see the current profit can be withdrawn from the PAMM-trader account?
- Is the SMS notiification service about new investments by the PAMM-trader free?
- Can a PAMM-investor be a holder of the affiliate account by means of which the PAMM-trader account was opened?
- I am a PAMM-trader, can I change the commission size obtained for managing the invested funds?
- I am a PAMM-investor and I've sent the investment request. The PAMM-trader did not accept it and did not refuse from it as well. When the investment amount comes back to my trading account?
- Can a PAMM-Trader disactivate the PAMM-service (refuse from participation in monitoring)?
- Can I invest bonus funds in a PAMM-trader account?
- Which personal data of an Investor is visible for PAMM-trader?
- Which personal data of a Trader is visible for PAMM-investor?
- Can a PAMM-investor cancel his investment request?
- Does the partner receive a reward for trading of a client attracted by him (who became a PAMM-trader) with the invested funds.
- After what time the funds deposited by the account holder will be displayed in the Monitoring of PAMM-accounts?
- Where the investor can see the commission size charged from profit and set by the Trader?
- Can an account register as a PAMM-trader having received a bonus? And what will be done with the bonus?
- Can a PAMM-trader account get a bonus?
- If the investor replenishs his account, receives bonus and then invests funds in the trading accounts will the bonus be cancelled?
- Can I withdraw my profit not returning the investment?
- What is rollover in InstaForex PAMM-system?
- How is the simple rating calculated?
- Do a PAMM trader and a PAMM investor receive a part of annual interest rate profit?
- Do a PAMM trader and a PAMM investor receive a part of rebate?
- How much time does it take to get profit I withdrew via Rollover?
- Is the Rollover function available for both PAMM traders and PAMM investors?
- If a PAMM investor ordered a Rollover, will a PAMM trader get his share of the profit withdrawn by a PAMM investor?
- Why did my investment shrink after I ordered a Rollover?
- Where can I find the PAMM Public offer agreement?
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Affiliate Pamm program
- The purpose of the PAMM Affiliate Program
- How can I become PAMM partner?
- What statistics can be accessed PAMM partner?
- Example of taking profit
- Advantages of PAMM Affiliate Program
- Steps of registration in the PAMM Affiliate Program
- When and how does a PAMM partner get a commission for investments of attracted investors?
- Can a PAMM trader change the commission size for a PAMM partner?
- What is the procedure of attaching an attracted client to a PAMM partner?
- Does a PAMM partner get a commission from unprofitable investments?
- Can a PAMM investor activate the PAMM partnership programme service?
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General questions
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ForexCopy System
- ForexCopy system
- Features of ForexCopy Trading
- Accrual of the ForexCopy commission
- Cross accounts
- Closing a ForexCopy Trading account
- Trader's commission for a subscriber's losing position
- Trader's commission for a profitable trade performed by a subscriber
- Cancellation of ForexCopy Trading application
- Application for ForexCopy Trading
- Execution speed in ForexCopy
- How to choose currency pairs in ForexCopy
- How to pay ForexCopy commissions
- Changes in commission payment tariffs in ForexCopy
- No funds to pay ForexCopy commissions
- Unsubscribe from ForexCopy Trading
- Restrictions on ForexCopy Trading subscription
- Orders modification for subscribers
- Copying options
- Dedicated server
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PAMM-System
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Bonuses
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Welcome Bonus 30%
- Duration of 30% Bonus campaign
- Rules on withdrawing 30% Bonus
- Cancellation of 30% Bonus in part after withdrawal
- Cancellation of Welcome Bonus
- Bonus reduction after withdrawal of funds
- Withdrawal of profits gained from Welcome Bonus
- Paragraph 8 of Agreement on 30% Bonus
- How to receive 30% Bonus
- How to obtain fixed and/or floating bonus
- How many 30% Welcome Bonuses can be claimed
- Participation in 30% Bonus campaign
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StartUp no deposit bonus
- StartUp Bonus and deposit
- Account verification to receive StartUp Bonus
- How to gain profits with InstaForex StartUp Bonus
- Swap-free trading on account with StartUp Bonus
- Investing bonus funds
- Currency of StartUp Bonus account
- What accounts are allowed to participate in StartUp Bonus program
- How to manage profits earned from StartUp Bonus
- StartUp Bonus and InstaRebate program
- Withdrawal of StartUp Bonus
- Withdrawal of funds from bonus account
- What accounts are not allowed to participate in StartUp Bonus program
- Bonus size
- Get Bonus button does not work
- Trading disabled message
- Refer Friend Bonus
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The Floating Welcome Bonus 55%
- How to receive 55% Bonus
- How often 55% Bonus can be received
- Rules of 55% Bonus withdrawal
- Cancellation of 55% Bonus in part
- Cancellation of 55% Bonus
- Reduction of 55% Bonus
- Restrictions on withdrawing profits when trading 55% Bonus
- How to receive 55% Bonus
- Paragraph 7 of Agreement on 55% Bonus
- Duration of 55% Bonus campaign
- Welcome bonus 100%
- InstaForex Coupon bonus
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Bonus Club
- How many accounts can be used with one Club Card?
- When is the Club Bonus activated?
- Club Card activation code
- Club Card delivery
- Who can get the Club Bonus?
- How many Club Bonuses can I receive?
- How is the Club Bonus credited?
- Withdrawal of the Club Bonus
- The Club Bonus canceled after withdrawal of funds
- Why was the Club Bonus canceled?
- Profit from trading with the Club Bonus
- How can I get the Club Bonus?
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Welcome Bonus 30%
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Options trading
- What is an option?
- What option types are available for trading?
- What is the minimum time period between opening and closing an option?
- Is options trading available 24/7?
- What is the payout ratio on options?
- What is the leverage for options trading?
- Intraday call option
- Intraday put option
- What remuneration does the affiliate partner receive from options trading?
- Can I cancel an option?
- What happens if an opening and closing price of an option remains the same?
- Can I get a rebate on options?
- Can I use bonus funds to buy options?
- What candlestick price is taken into account when the option opens/expires?
- Can the PAMM system participants trade options?
- What is the maximum and the minimum price of an option?
Jobless claims
The jobless claims indicator shows a weekly change in the number of applications for unemployment benefits. The report is released every Thursday at 08:30 am EST. These figures do not always reflect the actual market situation. The reading is sometimes misrepresented by the short-term factors such as federal and local holidays. The index can show what the next Non Farm Payrolls indicator may be like. For example, if the number of jobless claims reduces consistently within a month, Non Farm Payrolls will likely be on a high level. This index has a minimal effect on the market. A decline in the number of jobless claims is seen as a favorable factor for the strengthening of the US dollar.
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