Trading accounts


To recover the trader password, you need to send a request to the customer support department at [email protected]. Your email should contain:

- account number;

- new code word;

- attached scan/photo of your identity document;

-the most convenient time for you to talk.* Our specialists will contact you within 24 hours from the moment of sending the request.

 *Our specialists will contact you by the phone number that you specified when registering the account

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Unable to open position

Steps to be taken by clients of top broker InstaForex when it is impossible to open a position (an order)

Problems with depositing/withdrawing funds

What to do in case of problems with depositing/withdrawing funds

Fund your account using any of the available methods