Support service

An error occurred when I was trying to upload the document, what shall I do?

If you get an error message and your document fails to be uploaded, please check file size (must be up to 8 Mb) and image size (must be more than 400 pixels). Check the personal information in your Client cabinet. It must be filled and saved.

If this would not help, please send detailed information about the error to [email protected], specify the number of your account and attach the screenshots of the error page. You can also try to verify your account using another Internet browser.

Share your opinion

Thank you! Is there anything you would like to add?

How would you rate the answer you received?

Leave your comment (optional)

Your feedback is very important to us.
Thank you for taking the time to complete our online survey.