If you have requested money withdrawal but the request is still being processed, you can cancel this withdrawal by clicking on the link: https://secure.instaforex.com/de/cancel-withdrawal.aspx
You can also contact the Finance Department:
(Working hours: 8:00-17:00 (GTM +00)
In the request, you need to specify the number of your trading account, the payment system, and the wallet of the payment system (if necessary), the amount, and date of withdrawal.
If you requested a withdrawal, but made a mistake and entered the wrong wallet or account number, please contact the Finance Department immediately.